By: Derek Amidon, P.E. – CEO, GISI Consulting Group
Clients no longer accept projects delivered merely “on time.” They expect outcomes that match the urgency of their challenges, ahead of schedule and under budget. When a transportation authority is racing a federal deadline or a private developer is driving revenue, every hour counts.
That’s where the follow-the-sun model becomes a force multiplier.
The concept is simple: as one team finishes its day, another seamlessly picks up on the opposite side of the globe. For clients, this means more momentum and accelerated results. For teams, it can mean less burnout, clearer accountability, and the ability to deliver excellence without last-minute scrambles. For companies that master this approach, follow-the-sun is a decisive competitive advantage.
But that advantage isn’t gained simply by having offices around the world. Success requires four key elements to be locked in.
1. Technology that Doesn’t Sleep
Technology is what makes it possible to follow the sun. Without the right systems, global collaboration breaks down into lost updates, missed handoffs, and disjointed progress.
With cloud platforms, team members in New York, Riyadh, or Hong Kong can see the same project data in real time and keep moving forward. Digital collaboration tools create living records of decisions, designs, and approvals. Artificial intelligence is also expanding its role by flagging risks, summarizing complex updates, and making sure that the next team picks up where the last one left off.
At its best, technology takes distance out of the equation. The result is both quality and speed, instilling confidence in every deliverable.
2. Global Talent
Having offices across time zones means little without the right expertise in each location. Companies need to invest in deep regional knowledge, including project managers who understand the regulatory terrain, engineers who know the local ground, and strategists who anticipate cross-border challenges.
Clients benefit from a bench that’s not only global but also specialized, so the right expertise is always on hand.
3. Real Ownership
Effective collaboration requires shared incentives. The best global teams work as one because their goals are aligned.
Employee ownership is one of the most powerful ways to achieve that. When people have skin in the game, they think bigger. They act for the collective good, because their own prosperity is tied to the success of their colleagues and their clients. And in a follow-the-sun model, they don’t just hand off work; they ensure it succeeds.
4. Culture That Crosses Borders
Culture is more than values; it’s the infrastructure at the foundation of a global company. With the right culture, people care about the client and each other. We’ve all seen tasks thrown “over the fence,” leaving others to clean up. That’s the opposite of collaboration.
Teams must operate with shared accountability, respect time zone differences, and yes, accept occasional inconvenience for the sake of their colleagues and clients. These are the behaviors that build trust, and trust is the real currency in this model.
Setting the Pace
Infrastructure challenges don’t stick to business hours.
In the years ahead, as challenges grow more complex and the margin for error narrows, speed and resilience will separate the firms that lead from those that follow. The follow-the-sun model isn’t just about keeping pace; it’s about setting it, and in a way that brings peace of mind to clients and value to their organizations. The leaders of the next decade will deliver progress in real time.
Contact info@gisiconsulting.com to get in touch or learn more.